Hiring Tools: The Customer Service Profile
Just how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.
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Productivity in the Workplace: Applying the Fit Philosophy to your existing employee base. The results are a revelation, highlighting glaring opportunities and explaining performance deficiencies
Basing hiring decisions on Job Fit - and not the usual measures of 'Candidate Quality' - pays huge dividends in workplace productivity