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The more 'engaged' the team, the greater the likelihood that the team will go out of their way to achieve their objectives. This direct cause-and-effect relationship is at play in your business today;...
Pareto's principle has been around for more than a century. In sales, urban legend applies the principle in many ways - 20% of your sales people will generate 80% of your sales. Or 20% of your account...
Having a psychologically safe and healthy workplace isn't just the right or legal thing to do; nor should it be delegated to the HR department to manage. It's a strategic issue and a competitive enabl...