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The Music Teacher was Right

chartPractice does make perfect when it comes to improving performance. Do you remember piano lessons when you were a child? The music teacher knew that you cannot teach a child to play the piano in a thre...

Hiring Tools: The Customer Service Profile

magnifying classJust how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.

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