Measuring What Matter Returns Higher ROI

While we intuitively want to believe that happy employees are a good thing and that no good employer would be happy with dissatisfied employees, there is absolutely no correlation between employee happiness and business performance. Happy, satisfied employees are not more productive. In fact, there is a level of dissatisfaction with the status quo that actually fuels passion and drive in many employees. It creates a gap between where the company is and where the employees want it to be that impels them to work harder.

On the other hand, there is a direct and well-documented correlation between engaged employees and ROI. Engagement is the measure of how committed employees are, and how attached they are to delivering the team's goals and objectives. It stands to reason that the more engaged the group, the higher the business unit's performance and profitability. It is engagement and not happiness or satisfaction that sets the stage for sustained high performance.

Research shows a steep decline in employee engagement overall globally in the quarter leading up to the market crash in 2008.

There are clear, tangible, no-nonsense ways to build the engagement of your workforce, and it's not about better meals in the staff cafeteria and more paid time off.

For more information on the relationship between employee engagement and profitability contact us info@HiringSmart.com