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Employees at risk create Customers at risk, which puts Revenue at risk. Don't bother managing performance unless you're first managing engagement.
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Employees at risk create Customers at risk, which puts Revenue at risk. Don't bother managing performance unless you're first managing engagement.
Excellent coaching can improve performance by up to 19%. Coaching by a manager with even average coaching skills can generate an increase in sales of 5-10%; multiply that by the number of people in th...
Myth #7: There's no point in investing any time or effort in training and keeping these pesky Gen X and Gen Y kids. They're too disruptive to our business and won't stay for more than a year anyway.