Wichita Clinic Improves Patient Care by Shifting their Focus in Selection
Turnover among support staff was a million dollar problem annually, which negatively impacted operating efficiency and patient satisfaction.
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Everyone in your organization is in customer service. Everyone.
Can you say with confidence how they are treating their customers?
If you ran a business with an 80% defect rate in a core product, what would you do? Truth is, that's the typical defect rate in a company's hiring decisions. Most people spend more time and effort to ...