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Are your employees damaging your brand?

chartYour employees are a critical extension of your brand, regardless whether you are selling ice cream, cars or healthcare. What are you and your employees doing to ensure that your brand is being reflec...

Huh. Turns out men really don't listen. Who knew?

magnifying classIt comes as no surprise to any of us that men and women have different brains and that we use those brains in different ways; new research has finally explained the mechanism that banishes me to the d...

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