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Video: The Case for a New Approach

 

 

 

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A New Business Imperative: the AFZ

chartManaging the quality of relationships at work is critical to employee engagement. You can't afford managers who act like talent repellents.

Hiring Tools: The Customer Service Profile

magnifying classJust how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.

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